Resorts feature golf, skiing, swimming, and other outdoor activities that attract vacationers. The guests at these establishments stay for periods ranging from a weekend to several weeks. Most resort hotels are near lakes, mountains, or oceans. But many stand within easy reach of large cities and serve as vacation spots for nearby residents. Some operate in conjunction with gambling casinos.
Business is seasonal at most resort hotels. During the winter months, for example, large numbers of people travel to seaside and mountain resorts in tropical areas or go to ski lodges. Many resort hotels use the American plan of payment, which covers lodging and meals. Resort hotels also provide indoor activities for their guests. Many have bowling alleys, game rooms, and indoor swimming pools and tennis courts. Some resort hotels feature dancing, music, and other entertainment.
Resorts in North America employ about one staff member for every two rooms. The resort hotel staff works around the clock to make the guests comfortable. The housekeeping staff cleans each room daily. Bellhops carry luggage and packages to the guests' rooms. The engineering department keeps the hotel's electricity, plumbing, heat, and air conditioning in good working order. The hotel security department works to prevent fire, theft, and other disturbances. Some hotel restaurants provide room service, by which guests can have food and beverages brought to their rooms. In certain resort hotels, guests also can have clothing laundered by the hotel's valet service.
